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CRM (Siebel, SAP) PDF Print E-mail
ETA's focus is on high-value, client-driven, timely and reliable business solutions. Whether it is sound business consulting, design and development, or integrated solutions for business transformation, ETA delivers.

As a business partner, ETA is an extension of the client's staff allowing them to focus on their business. This business and technical value alleviates staff/management issues, reduces risk, and leverages your resources more efficiently. The rate of change in industry is faster than ever before and is picking up speed every day with E-business, globalization, and deregulation triggering massive change in all sectors.

Siebel CRM

  • Implementation Services
  • Program Management
  • Project Management
  • Customer Order Management
  • Solution Design
  • Technical Configuration
  • Testing and Training
  • Production Support, Maintenance and Upgrades

Siebel Customer Adaptive Solutions

  • Outcome Modeling
  • Informed Action
  • Predictive Insight
  • Rapid Realignment

Siebel services available onsite & offsite

  • Implementation
  • Configuration
  • Application Development
  • Application Integration
  • 7.7 Upgrade & Testing
  • Post Production Support

 Siebel Analytics

  • Implementation Services
  • Metadata Architecture and Configuration
  • Dashboard Layout and Best Practices
  • ETL Configuration and Performance Tuning
  • Dashboard Layout and Best Practices
  • RMW/CEW/ECC Data Modeling
  • Delivers and iBots
  • Data Miner
  • Disconnected Analytics
  • Personalized, interactive user interface
  • Critical insight for various user roles and industries
  • Support for executives, managers, and front-line users
  • Prebuilt metrics, alerts, and reports

Industry-Specific Analytics

  • Data models with industry-specific data
  • Key industry metrics
  • Guided analytics and workflow

Pre-Packaged Analytics (Rapid Deployment)

  • 4-6 week Siebel Analytics Implementation


IT Consulting Contact: Chinmaya Manchala
Tel: +1(248) 729-3010 Ext 288
FAX: +1(248) 729-3020
Email:  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

 
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